AWE Media is an international web development studio with 30 years of experience in bespoke web development, PHP programming & B2B digital support. Experts in WordPress, Laravel, CodeIgniter, OctoberCMS, MySQL & many more. Offering end to end digital services across the UK, Europe & Australia.

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Privacy Policy

AWE Media Pty Ltd is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.

As we are an international agency and operate across multiple jurisdictions, we have adopted the principles of Data protection regulations for the major jurisdictions we work in:

1. Australia

We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The APPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.

A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at https://www.oaic.gov.au/.

2. United Kingdom

We comply with the UK Data Protection Act 2018 and the UK General Data Protection Regulation (UK GDPR).

These laws govern our processing of personal data for individuals located within the United Kingdom. We ensure that data is processed lawfully, fairly, and transparently. We maintain strict protocols for data subject rights and international data transfers.

More information about UK data protection rights can be obtained from the website of the Information Commissioner’s Office (ICO) at https://ico.org.uk.

3. European Union

We comply with the General Data Protection Regulation (EU) 2016/679 (EU GDPR) regarding the collection, use, and retention of personal data from European Union member states.

We adhere to the core principles of data minimisation, purpose limitation, and storage limitation to safeguard European residents’ privacy rights.

Further details regarding the EU GDPR and your rights can be found on the official European Data Protection Board website or via your local member state supervisory authority.

What is Personal Information and why do we collect it?

Personal Information (or “Personal Data” under UK/EU law) is information or an opinion that identifies an individual. Examples of Personal Information we collect includes names, addresses, email addresses, phone and facsimile numbers.

This Personal Information is obtained in many ways including correspondence, by telephone and instant messenger, by email, via our website awemedia.co, from your website, from media and publications, from other publicly available sources, from cookies and from third parties. We don’t guarantee website links or policy of authorised third parties.

We process your information under the following legal bases: to perform our services/contracts with you, to pursue our legitimate business interests (such as marketing and agency operations), or based on your explicit consent.

We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients, and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing or using the opt-out links provided.

When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.

Sensitive Information

Sensitive information (referred to as “Special Category Data” under UK/EU law) is defined to include information or opinion about such things as an individual’s racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record, health or biometric data.

Sensitive information will be used by us only:

  • For the primary purpose for which it was obtained
  • For a secondary purpose that is directly related to the primary purpose
  • With your consent; or where required or authorised by law.

Third Parties

Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.

Disclosure of Personal Information

Your Personal Information may be disclosed in a number of circumstances including the following:

  • Third parties where you consent to the use or disclosure; and
  • Where required or authorised by law.

As an international agency, data collected from the UK or EU may be transferred to and stored on servers located in Australia (and vice versa) or other jurisdictions outside the European Economic Area (EEA). Where such transfers occur, we implement appropriate safeguards, such as Standard Contractual Clauses (SCCs) approved by the European Commission and the UK International Data Transfer Addendum (IDTA), to ensure your data remains protected to statutory standards.

Security and Retention of Personal Information

Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorised access, modification or disclosure.

We only retain personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

While certain business and client files will be kept by us for a statutory minimum of 7 years to comply with local financial laws, data that is no longer required will be safely destroyed or permanently de-identified as soon as practicable.

Access to your Personal Information

You have the right to access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions.

If you are a resident of the UK or EU, you also hold the right to request the erasure of your data (“the right to be forgotten”), the right to restrict processing, and the right to data portability.

If you wish to exercise any of these rights, please contact us in writing. AWE Media Pty Ltd will not charge any fee for handling or responding to your standard data access request.

In order to protect your Personal Information, we may require identification from you before releasing the requested information.

Maintaining the Quality of your Personal Information

It is important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.

Policy Updates

This Policy may change from time to time and is available on our website.

Privacy Policy Complaints and Enquiries

If you have any queries or complaints about our Privacy Policy, or if you wish to lodge a complaint regarding our handling of European/UK data with a supervisory authority, please contact us at:

AWE Media Pty Ltd
Level 1, 20 Rooke Street,
Devonport
TAS 7310
Australia

T: 1300 075 756

Policy last updated: 01/07/2026

AWE Media Pty Ltd is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.

As we are an international agency and operate across multiple jurisdictions, we have adopted the principles of Data protection regulations for the major jurisdictions we work in:

1. Australia

We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The APPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.

A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at https://www.oaic.gov.au/.

2. United Kingdom

We comply with the UK Data Protection Act 2018 and the UK General Data Protection Regulation (UK GDPR).
These laws govern our processing of personal data for individuals located within the United Kingdom. We ensure that data is processed lawfully, fairly, and transparently, and we maintain strict protocols for data subject rights and international data transfers.
More information about UK data protection rights can be obtained from the website of the Information Commissioner’s Office (ICO) at https://ico.org.uk.

3. European Union

We comply with the General Data Protection Regulation (EU) 2016/679 (EU GDPR) regarding the collection, use, and retention of personal data from European Union member states.
We adhere to the core principles of data minimisation, purpose limitation, and storage limitation to safeguard European residents’ privacy rights.
Further details regarding the EU GDPR and your rights can be found on the official European Data Protection Board website or via your local member state supervisory authority.

What is Personal Information and why do we collect it?

Personal Information (or “Personal Data” under UK/EU law) is information or an opinion that identifies an individual. Examples of Personal Information we collect includes names, addresses, email addresses, phone and facsimile numbers.
This Personal Information is obtained in many ways including correspondence, by telephone and instant messenger, by email, via our website awemedia.co, from your website, from media and publications, from other publicly available sources, from cookies and from third parties. We don’t guarantee website links or policy of authorised third parties.
We process your information under the following legal bases: to perform our services/contracts with you, to pursue our legitimate business interests (such as marketing and agency operations), or based on your explicit consent.
We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients, and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing or using the opt-out links provided.
When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.

Sensitive Information

Sensitive information (referred to as “Special Category Data” under UK/EU law) is defined to include information or opinion about such things as an individual’s racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record, health or biometric data.

Sensitive information will be used by us only:

  • For the primary purpose for which it was obtained
  • For a secondary purpose that is directly related to the primary purpose
  • With your consent; or where required or authorised by law.

Third Parties

Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.

Disclosure of Personal Information

Your Personal Information may be disclosed in a number of circumstances including the following:

  • Third parties where you consent to the use or disclosure; and
  • Where required or authorised by law.
As an international agency, data collected from the UK or EU may be transferred to and stored on servers located in Australia (and vice versa) or other jurisdictions outside the European Economic Area (EEA). Where such transfers occur, we implement appropriate safeguards, such as Standard Contractual Clauses (SCCs) approved by the European Commission and the UK International Data Transfer Addendum (IDTA), to ensure your data remains protected to statutory standards.

Security and Retention of Personal Information

Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure.
We only retain personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
While certain business and client files will be kept by us for a statutory minimum of 7 years to comply with local financial laws, data that is no longer required will be safely destroyed or permanently de-identified as soon as practicable.

Access to your Personal Information

You have the right to access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions.
If you are a resident of the UK or EU, you also hold the right to request the erasure of your data (“the right to be forgotten”), the right to restrict processing, and the right to data portability.
If you wish to exercise any of these rights, please contact us in writing. AWE Media Pty Ltd will not charge any fee for handling or responding to your standard data access request.
In order to protect your Personal Information we may require identification from you before releasing the requested information.

Maintaining the Quality of your Personal Information

It is important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.

Policy Updates

This Policy may change from time to time and is available on our website.

Privacy Policy Complaints and Enquiries

If you have any queries or complaints about our Privacy Policy, or if you wish to lodge a complaint regarding our handling of European/UK data with a supervisory authority, please contact us at:

AWE Media Pty Ltd
Level 1, 20 Rooke Street,
Devonport
TAS 7310
Australia

T: 1300 075 756

Policy last updated: 01/07/2026